PRODUCT INFORMATION


 
What is mink material?

Our Lashes are hand made from the highest quality faux Mink, Lashes are cruelty free & vegan.

 

What are Beatriz lashes made of?

Beatriz lashes are made from mink fur.

 

How many times can I use my lashes?

 Mink Lashes can be used up to 20 times if they are taken care of properly.

 

Can I apply mascara to my lashes?

If mascara application is not necessary please do not apply as this can ruin the quality of the hair and limit the number of uses.

 

It is normal that the eyelashes sometimes look different?

Yes because they are hand made so they can be slightly different from each other.

 

Which model is the most dramatic?

Barcelona, Cairo and Las Vegas.


Which model is the most natural?

Sao Paulo, Delhi and Bali.

 

Do you offer pro discount?

Please send us email on info.beatrizcollection@gmail.com

 

Where is your store based?

Ljubljana, Slovenia.

 

How long will it take to receive my order?

Orders will be shipped via Standard Service shipping. Please allow 2-3 buisness days for orders to process before shippment.

Shipping in Slovenia: 1 – 3 business days.

 

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or email us at info.beatrizcollection@gmail.com

Shipping and return
 

Can I send my eyelashes back if I don't like them?

 Yes of course, you have 14 days to send your order back, please contact us for a free return at info@beatrizcollection.com. We only take back packaged goods.

 

I have received a defective product, what now?

 Please send us photos of your goods to info@beatrizcollection.com  with the subject of your order number.

 

How can I track my order?

All our orders are sent insured with a tracking number, you will receive the tracking number automatically as soon as the order has been processed. If you do not receive an email, please contact our support at info@beatrizcollection.com.